Index Fear of Public Speaking Manual
- Fear of public speaking
- Treatment protocol based on Psious
- Fear of speaking in public evaluation
- Evaluation objectives
- Some useful instruments for the evaluation of fear of public speaking
- Creation of the hierarchy of exposure to Psious’ environments
- Example of intervention in fear of public speaking
- Fear of speaking in public evaluation
- Recommendations for use
- Recommended bibliography
- Appendix
- Preparation for an oral presentation in public
1. The fear of public speaking
In the current mental health diagnostic system, fear of public speaking is classified as a social phobia. Nevertheless, it is important to emphasise that only 29% of cases can be diagnosed like this. Recent data indicates that 34% of the population may have anxiety problems when facing the public, which generally has negative repercussions in the academic or professional future of the person who is suffering.
The treatment of choice for this type of phobia is usually based on exhibition techniques combined with relaxation techniques, cognitive restructuring and, in certain cases, training in public speaking skills. However, as it can be difficult to provide a suitable space and a specific audience, it is complicated to carry out live exhibition sessions. Also, parameters such as control over the audience’s reactions, and others that generally depend on factors outside of the therapist’s control increase the complexity of making a live exhibition in the case of social phobia.
For a long time, the investigation that has been done into virtual reality as a tool to treat the fear of public speaking has been very extensive, and largely coincides with not only its therapeutic efficacy, but also its potential to integrate different techniques and permit greater context control (Safir et al, 2012). It is for this reason that the Psious virtual platform has established itself as an especially suitable tool for conducting exhibition sessions and/or training within a secure and prescribed context.
2. Protocol for psychological evaluation/intervention proposed by Psious
All the information contained in this section is a guideline. Psious’s environments are therapeutic tools that should be used by health professionals within a process of evaluation and intervention designed according to the characteristics and needs of the user. Remember also that you have available the General Clinic Guide in which you have more information about how to adapt the techniques of psychological intervention (exposure, systematic desensitisation, cognitive restructuring, data economy) to Psious’s environments
2.1 Evaluation fear of public speaking
2.1.1. Objectives of evaluation
- To evaluate the presence and comorbidity of other emotional disorders, especially social phobia, anxiety disorders or other phobias
- To evaluate anxiety associated with components: speaking in front of an audience, whether in a formal way (such as an oral presentation in an academic environment) or more informal (such as making a toast at a birthday party), being the centre of attention in a social situation, receiving a potential negative evaluation from an audience.
- To define configurations of stimulated fears by the patient and in what degree. Creation of hierarchy of exposure.
- To evaluate the presence of distorted thoughts: being embarrassed in a social situation, being criticised for everything they say, not being capable of coordinating their thoughts, not knowing how to behave themselves in an appropriate way…
2.1.2. Some useful instruments for the evaluation of
fear of public speaking
Bearing in mind the objectives for evaluation we will list some tools and instruments that can be useful for obtaining information relevant to the characteristics of your user. Remember that a good definition of objectives, characterisation of the patient and plan for intervention are important for therapeutic efficiency and efficacy, as well as for the satisfaction of your patients. In the bibliography, you will find articles in which the characteristics of the instruments proposed are reviewed below.
For a complete evaluation of the problem a combination of the following instruments will be used:
- Open or semi-structured interview
- Structured interview: Interview for Anxiety Disorders according to the DSM-IV
- Observation and self-observation (with self-report):
- Behavioural approximation test live and/or through virtual reality
- List of Appropriate Behaviours at the Beginning and End of a Talk
- Scale of Qualification of Social Performance
- Self-reports:
- State Speech Anxiety Inventory (SSAI)
- Self-Statement During Public Speaking Scale (SSPSS)
- Speech Anxiety Thoughts Inventory (SATI)
- Personal Report of Confidence as a Speaker (PRCS)
- Psious self-reports for the creation of the hierarchy
2.1.3. Creation of the hierarchy of exposure to Psious’s environments:
Once we have the information from the evaluation we can proceed to create the hierarchy of exposure. For this, as well as using the data obtained through the initial assessment, we can ask a series of questions (e.g. What level of discomfort, on a scale of 0 to 100, does holding a conversation with a group of four people give you? What level of discomfort, on a scale of 0 to 100, does having to make an oral presentation for 10 minutes give you?, Do you think that there is something that could make you feel even more discomfort?…) directed at planning the intervention through virtual reality.
Below there is a series of items that can be used to create a suitable hierarchy for treating fear of public speaking with Psious. It must be borne in mind that we might be able to ask the patient about the anxiety that these items create, and after that, start grading the different elements of the hierarchy.
- Being in an auditorium alone preparing for a presentation that will be given in a few minutes (environment of fear of public speaking, auditorium)
- Having a job interview (environment of fear of public speaking, office)
- Presenting a new project to a small group of work colleagues (environment of fear of public speaking, office)
- Giving a talk that will be broadcast on television and seeing that the audience is listening attentively (environment of fear of public speaking, Broadcast conference)
- Giving a talk in an auditorium full of people (environment of fear of public speaking, auditorium)
- To be giving a conference and hear laughter from the audience (environment of fear of public speaking, audience)
- In a work meeting a colleague makes a critical remark to you (environment of fear of public speaking, office)
2.2 Example of intervention in fear of public speaking
Session 1
- Inform the patient about the fear of public speaking (causes, symptoms, prevalence…)
- Present and justify the techniques that will be used throughout the treatment: exposure to virtual reality and live exposure
- Creation of a hierarchy of exposure and exposure to items on the 20-30 USA’s hierarchy (example)
- Begin hierarchy of exposition with an item from the 30 USAs. The main objective will be to familiarise the patient with virtual reality and the dynamics of work.
| Item | Environment | Configuration | Event |
| Be in the office alone, preparing the meeting that you will shortly have with some colleagues | Fear of speaking in public | Office, none, easy | No Event |
| Be in a meeting with one colleague and they are listening attentively to you | Fear of speaking in public | Office, minimum, easy | No Event |
| Be alone in a conference room, preparing a talk that you will give in a few minutes | Fear of speaking in public | Audience, none, easy | No Event |
| Be in a meeting with few colleagues and when speaking they give you positive feedback | Fear of speaking in public | Office, medium, easy | Positive remark |
| They ask you to give an example of something that you have explained in a job interview | Fear of speaking in public | Office, minimum, easy | Neutral remark |
Session 2
- Review the previous session achievements and establish objectives for the session: You are speaking in a meeting with several work colleagues and you receive a negative remark
- After the second session of treatment, it is recommended to start the gradual and systematic exposure to the virtual reality environments. Cognitive restructuring, if applicable.
- Show clinical advances, through reports on the platform, to the patient.
Exercises for home:
Live exposure by preparing some type of talk as if later they would have to present it in a meeting, and also they can practice this talk with a very close person
| Item | Environment | Configuration | Event |
| Be in a meeting with few colleagues and while you are talking a mobile telephone rings | Fear of public speaking | Office, medium, easy | Office, medium, easy |
| Be explaining a project to a lot of work colleagues and someone comes in interrupting the meeting | Fear of public speaking | Office, maximum, easy | Distraction (person comes in) |
| Be in an auditorium alone, preparing a talk that you are going to give in a few minutes | Fear of public speaking | Auditorium, none, easy | No Event |
| Have a meeting with several colleagues and when you finish your talk they make a critical remark | Fear of public speaking | Office, maximum, difficult | Negative remark |
Session 3
- Review the previous session achievements and establish objectives for the session: in a meeting with work colleagues who are not very interested, a mobile telephone rings and a negative remark is made
- Gradual and systematic exposure to the virtual reality environments. Cognitive restructuring, if applicable.
- Show clinical advances, through reports on the platform, to the patient.
Exercises at home:
Concealed exposure at home reviewing the process followed in consultation with the imagination + live exposure preparing a talk (although later they do not say it)
| Item | Environment | Configuration | Event |
| Be about to give a talk in a room that is not very big with few people and the public applauds you | Fear of public speaking | Audience, few, easy | Applause |
| Be in a meeting with quite a lot of colleagues who are not interested, and then another person comes in and interrupts | Fear of public speaking | Office, maximum, difficult | Distraction (person comes in) |
| Be giving a talk with few people and one of the audience asks you a question that seems easy to answer | Fear of public speaking | Audience, minimum, easy | Easy question |
| Be in a meeting with work colleagues who do not show much interest. A mobile telephone rings and they make a negative remark | Fear of public speaking | Office, maximum, difficult | Distraction (telephone) + negative remark |
Session 4
- Review previous session achievements and establish objectives for the session: prepare a talk that is going to be given shortly and will be seen on television
- Gradual and systematic exposure in the virtual reality environments. Cognitive restructuring, if applicable.
- Show clinical advances, through reports on the platform, to the patient
Exercises at home:
Live exhibition doing some meeting at work + covert exposure at home, reviewing the
process followed in consultation by imagination
| Item | Environment | Configuration | Event |
| Be giving a talk with quite a lot of people and hear a mobile telephone ring | Fear of public speaking | Audience, medium, easy | Distraction (mobile) |
| Be in a conference room with a lot of people and see that they are not paying much attention | Fear of public speaking | Audience, maximum, difficult | No event |
| Be preparing a talk that is going to be broadcast on television | Fear of public speaking | Broadcast conference, none, easy | No event |
Session 5
- Review previous session achievements and establish objectives for the session: Be giving a conference that is going to be broadcast on television and the audience is paying attention
- Gradual and systematic exposure in the virtual reality environments. Cognitive restructuring, if applicable.
- Repeat each one of the exercises twice
- Show clinical advances, through reports on the platform, to the patient
Exercises at home:
Concealed exposure at home, reviewing the objectives of the sessions and the process followed in consultation
| Item | Environment | Configuration | Event |
| After answering an easy question from a member of the audience at the conference today, see that there are people talking amongst themselves | Fear of public speaking | Audience, medium, difficult | Difficult question + people talking |
| Be giving a talk in an auditorium full of people, and also see that they are not paying much attention, hear a yawn from the audience | Fear of public speaking | Auditorium, maximum, difficult | Distraction (yawn) |
| Be giving a talk that is being broadcast on television and see that the audience is paying attention | Fear of public speaking | Broadcast conference, medium, difficult | Go to the stage and then no event |
Session 6
- Review previous session achievements and establish objectives for the session: Give a conference that is broadcast on TV and a listener asks a difficult question
- Gradual and systematic exposure in the virtual reality environments. Cognitive restructuring, if applicable
- Repeat each one of the exercises twice
- Show clinical advances, through reports on the platform, to the patient
Exercises at home:
Imaginal exposure at home reviewing the process following the consultation
| Item | Environment | Configuration | Event |
| Be in a room full of people giving a talk, see that the audience is not showing much interest and that one of them leaves the room | Fear of public speaking | Audience, maximum, difficult | Person leaves |
| Be giving a talk in a room full of people, with the lights down and television cameras and hear laughing in the background | Fear of public speaking | Broadcast conference, many, easy | Difficult question |
| Be giving a talk in a room full of people, with the lights down and television cameras and hear laughing in the background | Fear of public speaking | Broadcast conference, many, easy | Distraction (laughs) |
| Be holding a conference that is going to be broadcast on television and a person from the audience asks you a question that is difficult to answer | Fear of public speaking | Broadcast conference, maximum, difficult | Difficult question |
3. Recommendations for use:
It is important to accompany exposure with remarks, questions or statements so that the patient can put themselves further into the situation and experience the exposure in a more realistic way.
- These are your bosses/teachers/interviewers… You have to give a talk/do an oral exam/ do an interview…
- What did the woman in front suggest to you? What do you think that she thinks of you?
- If you had to have a second meeting with one of them alone, who would you prefer it to be? Who makes you most nervous?
- What impression do you think that you have given them with your proposal?
- Now you have to ask them a favour. Whose face are you going to look at while you do it?
- Of those that are listening to you, who do you think has the most power within the company?
- A man in the audience just raised his hand. What type of question do you think he is going to ask you? Do you think that he will embarrass you with his question?
- With which of those would you speak after the conference?
4. Recommended bibliography
Anderson, P.L., Price, M., Edwards, S.M., Obasaju, M.A., Mayowa, A., Schmertz, S.K., Zimand, E. & Calamaras, M.R. (2013). Virtual reality exposure therapy for social anxiety disorder: A randomized controlled trial.
Journal of Consulting and Clinical Psychology, 81(5), 751.760. Bados López, A. (2006). Fobias específicas.
Bados, A. (2009). Miedo a hablar en público: naturaleza, evaluación y tratamiento. Barcelona: Publicacions i Edicions de la Universitat de Barcelona.
Cho, Y., Smits, J.A.J. y Telch, M.J. (2004). The Speech Anxiety Thoughts Inventory: Scale development and preliminary psychometric data. Behaviour Research and Therapy, 42, 13-25.
Fawcett, S.B. y Miller, L.K. (1975) Training public-speaking behavior: An experimental analysis and social validation. Journal of Applied Behavior Analysis, 8, 125-135.
Fydrich, T., Chambless, D.L., Perry, K.J., Buergener, F. y Beazley, M.B. (1998). Behavioral assessment of social performance: A rating scale for social phobia. Behaviour Research and Therapy, 36, 995-1010.
Gega, L., White, R., Clarke, T., Turner, R. & Fowler, D. (2013). Virtual environments using video capture for social phobia with psychosis. Cyberpsychology, Behavior, and Social Networking, 16(6), 473-479
Hofmann, S.G. y DiBartolo, P.M. (2000). An instrument to assess selfstatements during public speaking: Scale development and preliminary psychometric properties. Behavior Therapy, 31, 499-515.
Lamb, D.H. (1972) The Speech Anxiety Inventory: Preliminary test manual for Form X. Normal, IL: Illinois State University.
Moldovan, R. & David, D. (2014). One session treatment of cognitive and behavioral therapy and virtual reality for social and specific phobias. Preliminary results from a randomized clinical trial. Journal of EvidenceBased Psychotherapies, 14(1), 67-83.
Paul, G.L. (1966) Insight vs. desensitization in psychotherapy. Stanford, California: Stanford University Press.
Safir, M.P., Wallach, H.S. & Bar-Zvi, M. (2012). Virtual reality cognitivebehavior therapy for public speaking anxiety: One-year follow-Up. Behavior Modification, 36(2), 235-246.
5. Appendix
5.1. Preparation for an oral presentation in public
- If there is nothing insisted upon, select a general topic for their presentation. Choose a topic that they have a good command of and thainterests them.
- Summarize the previous topic, focusing on some aspect of it. For this, bear in mind, on one hand, the interests, attitudes and knowledge of the audience and, on the other, the occasion (reason for the meeting in public, moment in which they will speak, available time).
- Determine the objective that they want to achieve with their presentation (informing, persuading, making the audience think, calling to action, entertaining).
- Make a short preliminary outline that includes basic ideas and points on the topic and that serves as a guide to searching for information on the topic.
- Collect pertinent information. Possible material to be collected may include examples, explanations, demonstrations, analogies, numeric data, quotes, testimonies, graphics and visual aids.
- Make an outline of the body of the presentation in which the ideas to be presented can be organised coherently. It should contain the simple numbering of the main ideas about which they want to speak (no more than 4-5) and, under each of these, the secondary ideas that are going to be developed. They can also include essential information (examples, statistics, quotes), the time assigned to each main idea and the moment in which they will use each audio-visual aid, if there are any.
- If they want more information than that given by the outline, they can prepare some numbered notes written on only one side of paper in which they can briefly develop the ideas to present. However, if they use a lot of notes, these can be difficult to manage and they run the risk of looking more at the notes than the audience or ending up reading the presentation.
- Anticipate possible questions, objections or interruptions and prepare appropriate responses.
- If it is the case, prepare a limited number of audio-visual aids to support or clarify their presentation. These aids should be easily understood, clearly visible and/or audible and preferably graphic in nature. As technology can fail, be prepared to do the presentation without them.
- Prepare the introduction and check that it is clearly connected to the body of the presentation. The introduction should follow: a) earning the attention of the audience and motivating them for the presentation; and b) informing them of the topic of the presentation, the main points that it will cover. The introduction should be short and not cover more than 5-10% of the available time.
- Prepare the conclusion and check that it is clearly connected to the body of the presentation. A presentation can be concluded by: a) reaffirming its main points; b) making a short summary of the main ideas presented; and c), if it is the case, prompting to carry out a specific action. The conclusion should not take up more than 10% of the available time.
- It is useful to make a short mental essay on the introduction, main points and conclusion. If they are a beginner, frightened or usually have problems managing time, it is advisable to do a real rehearsal alone or in front of some collaborators. Think that the real presentation usually lasts around 10-20% longer than the private rehearsal.